Refund policy
Returns & Refund Policy
We hope you love your Liqueurish order. If something isn’t right, we’re here to help.
Returns
You may request a return within 14 days after your order is delivered.
To be eligible, products must be:
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Unopened, unused, and in their original sealed packaging
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In the same condition in which they were received
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Suitable for resale
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Purchased directly from liqueurish.com
To request a return, email hello@liqueurish.com with your order number and the products you wish to return. Please wait for return instructions before shipping anything to us.
Returns sent without prior authorization may not be accepted. Customers are responsible for return shipping costs unless the order arrived damaged, defective, or incorrect. We recommend using a trackable shipping service.
Food and beverage safety
For health and safety reasons, we cannot accept returns of opened products, products with broken seals, or partially consumed beverages unless the product is defective or applicable law requires otherwise.
We reserve the right to decline a refund if a returned product does not meet the eligibility requirements above.
Damaged, defective, missing, or incorrect orders
Please inspect your order when it arrives. If anything is damaged, defective, missing, or incorrect, contact hello@liqueurish.com promptly—preferably within seven days of delivery—and include:
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Your order number
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A description of the issue
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Clear photographs of the products, shipping box, and packaging
Please keep the affected products and packaging until we have reviewed your claim.
For an approved claim, we may offer a replacement or a refund, depending on the circumstances and product availability. Liqueurish will cover reasonable return shipping costs when we ask for a damaged, defective, or incorrect product to be returned.
Refunds
We will notify you after receiving and inspecting an eligible return.
Approved refunds will be issued to the original payment method, generally within 7–10 business days. Your bank or card provider may require additional processing time before the credit appears in your account.
Original shipping charges are non-refundable unless:
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The entire order was damaged, defective, or incorrect;
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We failed to deliver the order as promised and a refund is required; or
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Applicable law requires otherwise.
Any expedited shipping charge is non-refundable unless the shipping service was not provided as promised.
Exchanges
We do not offer direct exchanges. If you would like a different product, please return the eligible item for a refund and place a new order.
Order cancellations
To request a cancellation or change, email hello@liqueurish.com as soon as possible.
We cannot guarantee that an order can be changed or canceled after it has entered processing or shipped. If we approve a cancellation before shipment, the payment will be refunded to the original payment method.
Delivery problems
If tracking shows that a package was delivered but you cannot locate it, please check with household members, neighbors, building staff, and the shipping carrier before contacting us.
Report lost or undelivered orders to hello@liqueurish.com promptly. We will review the carrier’s tracking information and help determine an appropriate resolution. We are not responsible for orders delivered to an incorrect or incomplete address supplied by the customer, although we will try to assist.
Retailer purchases
This policy applies only to products purchased directly from liqueurish.com. Products purchased from another retailer or marketplace must be returned through that seller in accordance with its policies.
State consumer rights
This policy does not limit any rights or remedies available to you under applicable federal, state, or local law.
Contact us
For questions about a return, replacement, or refund, contact: