Shipping policy

Shipping Policy

This Shipping Policy applies to orders placed directly through liqueurish.com.

Where we ship

Liqueurish currently ships only to physical street addresses within the contiguous United States.

We do not currently ship to:

  • Alaska or Hawaii

  • U.S. territories

  • P.O. boxes

  • APO, FPO, or other military addresses

  • International destinations

Orders submitted with an unsupported delivery address may be canceled and refunded.

Order processing

Orders are generally processed within 1–3 business days, excluding weekends and federal holidays.

Processing time is the period required to prepare your order for shipment. It is separate from the carrier’s estimated transit time.

Processing may take longer during holidays, promotions, product launches, or periods of unusually high demand. We will contact you if a significant delay affects your order.

Shipping rates and delivery estimates

Available shipping methods, charges, and estimated delivery times are displayed at checkout.

Delivery estimates begin after an order has been processed and accepted by the carrier. They are estimates—not guaranteed delivery dates—unless a shipping method is expressly identified as guaranteed.

Any free-shipping offer applies only when the order satisfies the conditions displayed at checkout.

Order tracking

When your order ships, we will send a confirmation email containing available tracking information. Tracking may take up to 48 hours to update after the shipping confirmation is sent.

Shipping delays

Carrier delays can occur because of weather, service interruptions, high shipping volume, or circumstances outside our control.

If we cannot ship your order within the timeframe stated when you placed it, we will notify you and provide the options required by applicable law. These may include accepting a revised shipping date or canceling the affected order for a refund.

Address accuracy

Please review your shipping address carefully before placing an order.

If you discover an error, contact hello@liqueurish.com immediately. We will try to update the address, but we cannot guarantee changes after an order enters processing.

Liqueurish is not responsible for an order delivered to an incorrect or incomplete address provided by the customer. If a package is returned for this reason, we may refund the product price after receiving it, less the original shipping charge and any carrier return fees, to the extent permitted by law.

Packages marked as delivered

If tracking shows that your package was delivered but you cannot locate it:

  1. Confirm that the shipping address on your order is correct.

  2. Check around the delivery location and with household members, neighbors, or building staff.

  3. Allow one additional business day, as carriers occasionally mark packages delivered shortly before arrival.

  4. Contact the carrier using your tracking number.

If the package is still missing, email hello@liqueurish.com promptly with your order number. We will review the shipment and help you pursue a carrier claim.

A replacement or refund is not guaranteed when carrier tracking confirms delivery, but we will assess each case fairly and comply with applicable law.

Damaged shipments

Please inspect your order when it arrives. If it was damaged during shipping, contact hello@liqueurish.com promptly—preferably within seven days of delivery—and include:

  • Your order number

  • A description of the damage

  • Photographs of the products, shipping box, shipping label, and internal packaging

Keep the products and packaging until we have reviewed the claim. Approved claims will be resolved with a replacement or refund in accordance with our Returns & Refund Policy.

Refused and unclaimed packages

If a shipment is refused, unclaimed, or returned because the carrier could not complete delivery, we may refund the eligible product price after the package is returned to us.

Original shipping charges and carrier return fees may be deducted from the refund unless the return resulted from our error or applicable law requires otherwise.

Split shipments

Items from the same order may occasionally ship separately. If this happens, you may receive more than one shipping confirmation and tracking number. You will not be charged additional shipping fees solely because we divided the order into multiple shipments.

Preorders

If an order contains a preorder product, its estimated shipping timeframe will be disclosed on the product page or at checkout. Unless stated otherwise, other products in the same order may be held until the preorder product is available.

Contact us

For shipping questions, contact:

hello@liqueurish.com